“Securing customer data in property and casualty insurance, life & savings, and asset management products is tantamount to protecting a company’s ethos. After all, organizations in this industry gain brand loyalty by promising to give customers’ “peace of mind,” which now includes maintaining the privacy and security of their information.
However, one leading global insurance company reports that another business mandate— offering best-in-class customer service—can pose challenges to the mandate to protect customer data. How does an organization provide anytime, anywhere access to services, while also protecting confidential customer data from unauthorized access and leak? more “Providing secure access to information for improved customer service while streamlining IT operations”