Providing secure access to information for improved customer service while streamlining IT operations

“Securing customer data in property and casualty insurance, life & savings, and asset management products is tantamount to protecting a company’s ethos. After all, organizations in this industry gain brand loyalty by promising to give customers’ “peace of mind,” which now includes maintaining the privacy and security of their information.

However, one leading global insurance company reports that another business mandate— offering best-in-class customer service—can pose challenges to the mandate to protect customer data. How does an organization provide anytime, anywhere access to services, while also protecting confidential customer data from unauthorized access and leak? more “Providing secure access to information for improved customer service while streamlining IT operations”

4 Ways IT must Change to Protect your Business

By E.K. Koh, VP of Solutions at NextLabs

It’s not your perimeter. It’s not your applications. In an age where there is no perimeter, where data moves from application to application, from servers to desktops to tablets and smart phones that the company does not even own, managing security at the perimeter or application is essential, but not sufficient. What is your value at risk? It is your DATA.

Data is Valuable

In a survey by Forrester, companies noted that corporate secrets (or intellectual property) comprise 2/3 of their information portfolio, with 1/3 being customer custodial data. The figure below shows the relative value of different types of data rated on a million dollar scale: more “4 Ways IT must Change to Protect your Business”

My SharePoint Rights Management Wish List

By Yann Lejas, Director of Sales Engineering at NextLabs |

Most enterprises are using browser-based applications, such as Microsoft SharePoint, to store and share documents and files with their colleagues, business partners, and customers. This platform presents certain advantages: it makes information easy to share and quick to transfer. Digital documents can be accessed anywhere, any time and from pretty much any device. more “My SharePoint Rights Management Wish List”

Is this the Right time for Rights Management?

By E.K. Koh, VP of Solutions at NextLabs

It depends on whether you believe the analysts.

In the report “Information Security Predictions and Recommendations 2014”, Kuppinger Cole recommends that enterprises “Focus on strategic elements such as Information Rights Management for documents and Enterprise Key and Certificate Management (EKCM) for managing the secrets.” And, at the recent European Identity Conference, Kuppinger Cole identified Secure Information Sharing as a hot topic, by calling out Rights Management as an enabler. [Source: EIC 2014: Trends and Hot Topics, Kuppinger Cole, May 2014] more “Is this the Right time for Rights Management?”

Data Retention and Disposal in the cloud

By Sudhindra Kumar, Principal Software Engineer at NextLabs

In this blog series, we’ve discussed some of the key challenges impeding adoption of the cloud. In this instalment, we’ll talk about Data Retention and Disposal in the cloud. A lot of attention is paid to cloud data protection, regulatory compliance for cloud data, and how to handle data breaches. Of equal importance are the Data Retention and Disposal requirements. Both of them are key components of a good information security strategy. more “Data Retention and Disposal in the cloud”

What are the Financial Costs of Data Loss?

By E.K. Koh, VP of Solutions at NextLabs |

The direct financial costs include future loss of revenue when trade secrets are stolen today. According to the Battelle Foundation report “2013 Global R&D Funding Forecast”, the financial costs of intellectual property theft – internal and external – are compounded over time. When trade secrets are stolen, so is the future revenue that would come from licensing and sales of the research and of the products created. more “What are the Financial Costs of Data Loss?”

SharePoint 2014 Key Security Takeaways – Our Top 5

By Mandy Pang, Senior Product Manager

SharePoint 2014 Key Security Takeaways – Our Top 5

  1. The conference attendees were buzzed on Attributes.  Specifically, attribute-based security models for SharePoint.  Role-based models are no longer making the cut – they leave collaboration vulnerable.  Attribute-based solutions have fine-grained control.
  2. Clouds, of course was big, even bigger was the topic of protecting data in-transit to/from cloud and at rest in the cloud.  Securing Office 365 was another hot topic.  There was a great deal of discussion around the need for comprehensive end-to-end protection of intellectual property while satisfying the regulations set forth by a company’s compliance office.  If the data or IP was to be accessed by or transmitted to an employee or contractor outside of the company’s firewall, then concern was expressed on how to safeguard the data.
  3. SPC14 was global with a good portion of attendees coming from Europe.  Interestingly enough, a lot of European companies are looking to the U.S., particularly Silicon Valley, for solutions on automated information rights management.
  4. The architects, developers, and I.T. leaders with which I spoke were eager to learn about how to automate fine-grained access control for all work-product in a SharePoint environment.
  5. Extensibility was also discussed.   At SPC14 the conversations were about information rights management extensibility – starting off with one Microsoft solution such as SharePoint, then extending the same information rights management solution to Office 365 and other products.

more “SharePoint 2014 Key Security Takeaways – Our Top 5”